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Wireless Network Services: Disaster Monitoring and Recovery
- April 6, 2012
- National Weather Service, network operations center, NOC, Robert Young, San Antonio, Severe weather, Special Event Recovery and Monitoring, TAC, Technical Assistance Center, Texas, Tornado, wireless, wireless network services
Category F5 tornado (upgraded from initial estimate of F4) viewed from the southeast as it approached Elie, Manitoba, on Friday, June 22, 2007. (Photo credit: Justin1569 at Wikipedia)
In 2011, the United States experienced its worst tornado outbreak in more than 50 years. And communication systems were not spared from the carnage.
In the video below, Robert Young, senior manager for Aviat Networks’ Americas TAC/NOC explains how the company’s San Antonio network operations center (NOC) and its expertise in disaster monitoring and recovery helped microwave communication systems rebound from severe weather challenges. He details how the Aviat Networks Technical Assistance Center (TAC) and NOC team provided support for customers during the 2011 tornado outbreak.
One of the special services Aviat Networks’ NOC offers is in the form of Special Event Recovery and Monitoring. Two of Aviat Networks’ major customers were directly affected by the 2011 tornado outbreak. The storms were tracked, and the customers were preemptively notified of the storm tracks. Approximately 600-plus tornadoes were monitored in one week, and Aviat Networks managed disaster recovery of more than 300 outages due to the storms.
Professional Services Center in San Antonio, TX
- June 29, 2011
- Aviat Networks, Consultants, Internet Service Provider, ISP, microwave, Nathan Hitchcock, Network, network operations center, Network service, NOC, public safety, public safety network, San Antonio, Security
Image via Wikipedia
Nathan Hitchcock, NOC team lead for Aviat Networks, provides guidance for all network services professionals in the company’s network operations center during its 24×7 rotation. At the NOC, Hitchcock describes a range of customers the company services—from Internet service providers to public safety networks (government wireless) . “Our customers find value in the NOC,” he says.
“It’s a natural progression that once the network is live, that the NOC just take over the managed services aspect of it,” Hitchcock says. “We provide value to our customers by helping reduce the operational expenses that are associated with managed services.”
When Aviat Networks moved its NOC to San Antonio, Texas, many backbone infrastructure and wireless security improvements were made, according to Hitchcock. And all the technical knowledge was transferred from Raleigh, N.C. He sums up the Aviat Networks’ network services value proposition as: a multi-disciplinary team that provides managed services to meet the clients’ needs.
Related articles
- Network News: Arbor Networks, Juniper, Masergy (datacenterknowledge.com)
- Connectivity: the weakest link in cloud computing? (go.theregister.com)
- How Network Performance Management Can Increase Customer Satisfaction (blogs.cisco.com)
- Ireland Issues Spectrum Consultation on Wireless Communications (aviatnetworks.com)
- Aviat Networks Interoperability Lab for Wireless & Network Testing (aviatnetworks.com)
Aviat Networks: Official Wireless Transmission Headquarters
- May 18, 2011
- 4G, Alphonso Arnal, Antonio Perez, Austin, Aviat Networks, backhaul, Corporate Headquarters, Farinon, Interoperability Testing, Made in the USA, Nathan Hitchcock, NOC, Patrick Davis, R&D, Ronil Prasad, San Antonio, Santa Clara, Sergio Licardie, Silicon Valley, wireless
The Aviat Networks Headquarters in Santa Clara is perfectly positioned to serve its wireless customers. Watch this video to see the full capabilities of the Aviat Networks North American offices.
