Aviat’s Microwave Upgrade Agreement (MUA) is a long term (10 year) network plan that provides seamless and regular full turnkey technology upgrades, with the highest reliability, full service and support, and an easy OPEX-like financing model. Aviat’s MUA gives you full operational confidence and eliminates the uncertainty of whether your network will continue supporting your needs into the future.
The Challenge: | The Solution: | |
Outdated TechnologyWith 15-year upgrade windows, technology in the network can quickly become outdated, leaving networks without the capacity, features and functionality required to meet the changing needs of all stakeholders and customers of your network. The fast-changing technology world requires more regular improvements. | State-of-the-art TechnologyMaking sure your network has latest capacity, security, reliability and interoperability features ensures the microwave network performs at its very best. Your microwave network can now keep up with the growing demands and is better able to meet the needs of all your stakeholders going forward. | |
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Complex FinancingNo plan for consistent financing means no funding to ensure these upgrades occur thus keeping the network in tip-top shape. Financing for long-term care can often be challenging. Funding for evolution of LMR networks in the public safety sector is typically periodic. In most states, new financing occurs quite infrequently. Network operators might get fully budgeted across their network only every eight to ten years, or even longer. | Easy FinancingWith this solution, network operators get financial and operational stability to focus on their critical mission of safety throughout the state or region. That means budgeting for long range support over the entire time span between financing initiatives. It means providing all required monitoring, maintenance, and sustainment of the network. And it means full protection against technology obsolescence. New funding is seldom available when upgrades are required or desirable. Aviat’s MUA offers stability without surprise add-on expenses. | |
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Aviat Lifecycle Services | Warranty Plus | Lifecycle Essential | Lifecycle Plus | Advanced Technology Package | MUA |
---|---|---|---|---|---|
24 x 7 x 365 Technical Support | |||||
24 x 7 365 Software Access | |||||
Software Self Install | |||||
Hardware Repair | |||||
Repair Logistics | |||||
Advance Replacement (5-Day SLA) | |||||
Advance Replacement (NBD)* | |||||
Onsite Ground Corrective Maintenance | |||||
Annual Ground Preventive Maintenance | |||||
Network Monitoring | |||||
Remote Software Upgrade | |||||
Network Analysis & Reporting | |||||
Network HW & Technology Upgrades | |||||
RF HW & Technology Upgrades | |||||
Frequency Protection | |||||
Project Management | |||||
Design & Network Eng | |||||
Path & Site Surveys | |||||
Installation & Integration | |||||
Testing & Optimization | |||||
Training |
*Restrictions Apply: Only available for Aviat manufactured equipment
Aviat is a leader in microwave technology and solutions. Our MUA enables microwave network operators to keep the microwave segment—and thus the entire network—running optimally. Since Land Mobile Radio (LMR) Network Operations Centers can see but can’t manage the microwave segments, we do the monitoring and services of that portion.
We offer comprehensive support capabilities, including technical assistance, hardware, software and functional component upgrades, and onsite maintenance and repair. We ensure your network does not get outdated.
With this service, operators of microwave networks can ward off technical obsolescence, enjoy consistent, budgeted costs for each year of the network’s operational life.
It’s not uncommon for public safety agencies to make one-time purchases of microwave technology and then leave the network untouched for years.
Outdated networks can lack the capacity and functionality needed to meet the changing needs of stakeholders and customers. They’re more likely to experience issues as customer services evolve. Recurring updates also ensure continued interoperability with other evolving equipment in the network, further reducing failures.