What is an MUA

Aviat’s Microwave Upgrade Agreement (MUA) is a long term (10 year) network plan that provides seamless and regular full turnkey technology upgrades, with the highest reliability, full service and support, and an easy OPEX-like financing model. Aviat’s MUA gives you full operational confidence and eliminates the uncertainty of whether your network will continue supporting your needs into the future.

Improve performance and keep your costs under control by ensuring your microwave networks are always up-to-date

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The Challenge:
Microwave Often Left To Deteriorate

In many instances, communications agencies incur funding for one-time purchases of microwave technology with an expected 15-year operational plan and then, often for budget reasons, leave the network to sit untouched for many years.

As microwave networks carry an increasing share of enterprise IT information, aging systems without a roadmap upgrade strategy are more likely to cause issues as the rest of the enterprise network is upgraded for capacity, security, reliability and performance.

The Solution:
Aviat Microwave Upgrade Agreement (MUA)

Aviat Networks Microwave Agreement (MUA) is a multi-year offering comprised of hardware equipment refresh, advanced technology services, and lifecycle support services designed to provide customers with the ability to future-proof their networks, streamline annual budgeting, and provide a full suite of support services that can be tailored to a customer’s individual needs and changing support requirements.

Outdated Technology

With 15-year upgrade windows, technology in the network can quickly become outdated, leaving networks without the capacity, features and functionality required to meet the changing needs of all stakeholders and customers of your network. The fast-changing technology world requires more regular improvements.


State-of-the-art Technology

Making sure your network has latest capacity, security, reliability and interoperability features ensures the microwave network performs at its very best. Your microwave network can now keep up with the growing demands and is better able to meet the needs of all your stakeholders going forward.

Make sure your microwave networks are up to date

Complex Financing

No plan for consistent financing means no funding to ensure these upgrades occur thus keeping the network in tip-top shape. Financing for long-term care can often be challenging. Funding for evolution of LMR networks in the public safety sector is typically periodic. In most states, new financing occurs quite infrequently. Network operators might get fully budgeted across their network only every eight to ten years, or even longer.


Easy Financing

With this solution, network operators get financial and operational stability to focus on their critical mission of safety throughout the state or region. That means budgeting for long range support over the entire time span between financing initiatives. It means providing all required monitoring, maintenance, and sustainment of the network. And it means full protection against technology obsolescence. New funding is seldom available when upgrades are required or desirable. Aviat’s MUA offers stability without surprise add-on expenses.

Easy financing for your microwave networks

Aviat Microwave Upgrade Agreement
Not only does the MUA allow manageable yearly investments, you actually save money too! Subscribe to the Aviat MUA and save up to 25% in costs over the 10 year period.

Value Proposition:

  • Frees customers from having to seek funding for microwave upgrades every few years.
  • Ensures networks have access to the latest hardware and software technology updates for the life of the product.
  • Provides savings on vendor management, RFP issuance, and consulting services.
  • Provides savings due to cost performance degradation or equipment obsolescence.
  • Delivers an OPEX funding model; helping to preserve capital and allowing for upgrades that may have otherwise been unaffordable.
  • Software and firmware enhancements are regularly made available to improve security, capacity, performance and reliability.
  • Scalable lifecycle support services designed to meet a customer’s unique requirements.

MUA Lifecycle Services Packages

Aviat Lifecycle ServicesWarranty PlusLifecycle EssentialLifecycle PlusAdvanced Technology PackageMUA
24 x 7 x 365 Technical Support    
24 x 7 365 Software Access    
Software Self Install    
Hardware Repair    
Repair Logistics    
Advance Replacement (5-Day SLA)    
Advance Replacement (NBD)*   
Onsite Ground Corrective Maintenance   
Annual Ground Preventive Maintenance   
Network Monitoring  
Remote Software Upgrade  
Network Analysis & Reporting  
Network HW & Technology Upgrades  
RF HW & Technology Upgrades  
Frequency Protection  
Project Management  
Design & Network Eng  
Path & Site Surveys  
Installation & Integration  
Testing & Optimization  

*Restrictions Apply: Only available for Aviat manufactured equipment

Aviat MUA: What’s Covered?

Aviat MUA is designed to provide complete coverage of the microwave system, including:

  • New hardware and software upgrades
  • New RF and networking technology (capacity expansion, IP/MPLS, SDN, high power radios, etc)
  • Turnkey upgrades including design, engineering, installation, testing and training
  • Managed Services including network monitoring, preventive maintenance, remote software upgrades, and network analysis and reporting.
Download complete MUA brochure

Aviat’s role

Aviat is a leader in microwave technology and solutions. Our MUA enables microwave network operators to keep the microwave segment—and thus the entire network—running optimally. Since Land Mobile Radio (LMR) Network Operations Centers can see but can’t manage the microwave segments, we do the monitoring and services of that portion.
We offer comprehensive support capabilities, including technical assistance, hardware, software and functional component upgrades, and onsite maintenance and repair. We ensure your network does not get outdated.

Why should you get the Aviat MUA?

With this service, operators of microwave networks can ward off technical obsolescence, enjoy consistent, budgeted costs for each year of the network’s operational life.

Need more info? Email us

The Benefits of a Subscription-Based Upgrade Agreement
The Benefits of a Subscription-Based Upgrade Agreement

It’s not uncommon for public safety agencies to make one-time purchases of microwave technology and then leave the network untouched for years.

Outdated networks can lack the capacity and functionality needed to meet the changing needs of stakeholders and customers. They’re more likely to experience issues as customer services evolve. Recurring updates also ensure continued interoperability with other evolving equipment in the network, further reducing failures.

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