AviatCare Optimization portfolio is committed to ensuring that your network is ready and scaling to meet their ongoing and growth requirements, without having to worry about network bottlenecks and meltdowns.

By optimizing the efficiency and capability of your Network Management Systems, methods, processes and personnel, we ensure that your infrastructure investments provide maximum returns and are aligned with your business objectives.

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Performance management & reporting

  • Proactive service to identify areas of continuous improvement from your baseline network design.
  • Setup and monthly capture of performance data from the microwave links and related systems.
  • Monthly standard report on performance management areas, namely:
    • Link visibility improvement
    • Link availability improvement (Radio performance)
    • Link performance improvement (Capacity)
  • Recommendations for improving link visibility, link availability and link performance – make network effective & efficient.

Performance optimization & consulting

  • Performance Optimization builds on top of Performance Management actions to help a customer in capacity planning of their network as their business requirements evolve.
  • High touch consultative service to optimize network performance; monitor, analyze, manage. Designated consultant assigned.
  • Leverage an advanced suite of tools / processes to keep your network operating effectively & efficiently.
  • “Network Aware” approach with accurate and timely advice.
  • Enhanced Reporting – Monthly report on Network Performance and Optimization metrics, Quarterly reports with QBRs; Monthly analysis of areas that need attention.

Support operations management

  • Designated Support Manager providing guidance on service contract delivery, discuss operational metrics and plan for actions.
  • Escalation management – identify top critical service requests and continual follow up with Aviat service teams until resolution.
  • Service delivery management – ensure the KPIs are tracked and perform as per SLA commitments.
  • Manage ongoing Knowledge Transfer ensure customer’s team has information of ongoing knowledge transfer activities.
  • Monthly reporting with tracking of operational support metrics.


  • Get the best advice and help on network issues – faster.
  • Significantly reduces downtime and costs in the long run.
  • Lay the foundation for network optimization with the help of experts.
  • Always keep network performing at the optimum level leveraging the maximum capacity it was designed for.
  • Knowledge of your network helps Aviat provide faster resolution.

AviatCare Ground Preventive Maintenance Flyer: AviatCare Ground Preventive Maintenance


AviatCare Support & Managed Services Flyer: AviatCare Support & Managed Services
Whether you need support for product that has been in operation for years, or you are migrating to the latest IP technology, Aviat Networks can provide a broad range of support and managed services focused on ensuring that you are getting the most from your investment - today and into the future.

Aviat Microwave Upgrade Agreement (MUA) Brochure: Aviat Microwave Upgrade Agreement (MUA)
Improve performance and Keep Your Costs Under Control by Ensuring Your Microwave Network is ALWAYS Up-To-Date. Aviat’s Microwave Upgrade Agreement (MUA) is a long term (10 year) network plan that provides seamless and regular full turnkey technology upgrades, with the highest reliability, full service and support, and an easy OPEX-like financing model. Aviat’s MUA gives you full operational confidence and eliminates the uncertainty of whether your network will continue supporting your needs into the future.

AviatCare Lifecycle Support Flyer: AviatCare Lifecycle Support
Avoid network downtime, keep your costs under control by ensuring your microwave network is ALWAYS up-to-date and supported. AviatCare Lifecycle Support is a comprehensive network refresh program to ensure your microwave network is always up-to-date with the latest technology, features and support. Keeping your microwave network current ensures LESS Downtime, BETTER Performance, and LOW/FIXED Costs.

Microwave and IP/MPLS Services - Better Together Brochure: Microwave and IP/MPLS Services - Better Together


AviatCare facts

Monitored and managed

1000 s

of devices


100 %

On-time SLA tower


over 90 %

On-time SLA ground

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