AviatCare Optimization portfolio is committed to ensuring that your network is ready and scaling to meet their ongoing and growth requirements, without having to worry about network bottlenecks and meltdowns.

By optimizing the efficiency and capability of your Network Management Systems, methods, processes and personnel, we ensure that your infrastructure investments provide maximum returns and are aligned with your business objectives.

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Performance management & reporting

  • Proactive service to identify areas of continuous improvement from your baseline network design.
  • Setup and monthly capture of performance data from the microwave links and related systems.
  • Monthly standard report on performance management areas, namely:
    • Link visibility improvement
    • Link availability improvement (Radio performance)
    • Link performance improvement (Capacity)
  • Recommendations for improving link visibility, link availability and link performance – make network effective & efficient.

Performance optimization & consulting

  • Performance Optimization builds on top of Performance Management actions to help a customer in capacity planning of their network as their business requirements evolve.
  • High touch consultative service to optimize network performance; monitor, analyze, manage. Designated consultant assigned.
  • Leverage an advanced suite of tools / processes to keep your network operating effectively & efficiently.
  • “Network Aware” approach with accurate and timely advice.
  • Enhanced Reporting – Monthly report on Network Performance and Optimization metrics, Quarterly reports with QBRs; Monthly analysis of areas that need attention.

Support operations management

  • Designated Support Manager providing guidance on service contract delivery, discuss operational metrics and plan for actions.
  • Escalation management – identify top critical service requests and continual follow up with Aviat service teams until resolution.
  • Service delivery management – ensure the KPIs are tracked and perform as per SLA commitments.
  • Manage ongoing Knowledge Transfer ensure customer’s team has information of ongoing knowledge transfer activities.
  • Monthly reporting with tracking of operational support metrics.

Benefits

  • Get the best advice and help on network issues – faster.
  • Significantly reduces downtime and costs in the long run.
  • Lay the foundation for network optimization with the help of experts.
  • Always keep network performing at the optimum level leveraging the maximum capacity it was designed for.
  • Knowledge of your network helps Aviat provide faster resolution.


AVIATCARE Performance Optimization with Consulting Services Service description: AVIATCARE Performance Optimization with Consulting Services

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Microwave and IP/MPLS Services - Better Together Brochure: Microwave and IP/MPLS Services - Better Together

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AviatCare facts

Monitored and managed

1000 s

of devices

USA

100 %

On-time SLA tower

USA

over 90 %

On-time SLA ground

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